Terms of Use
These terms are an agreement between you (and the organisation you represent) and Mobil80 Solutions and Services Private Limited (CIN U72900KA2018PTC118207, registration number 118207; registered office: No. 588, Vidyaranyapura Main Road, next to UNLIMITED, HMT Layout 3rd Block, Vidyaranyapura, Bengaluru, Karnataka 560097, India) ("Mobil80") for use of CloudMeter — the web portal, mobile apps and web checkout (the "Service"). By creating an account, signing in or buying a plan, you agree to these terms and to our Privacy Policy. If you use CloudMeter for an organisation, you confirm you are authorised to accept these terms for it.
1. The Service
CloudMeter reads billing and cost data from the cloud and AI providers you connect (such as AWS, Microsoft Azure, Google Cloud, OpenAI and WhatsApp Business) using read-only access, and shows it in dashboards with anomaly alerts and digests. Figures in CloudMeter — including projections, anomaly estimates and currency conversions — are estimates for monitoring. Your provider's own invoice is always the authoritative amount.
2. Accounts and workspaces
- You must give accurate information and keep access to your email account secure, as sign-in codes are sent there.
- Each workspace has one Owner. Owners and Admins can invite people and connect cloud accounts; Members see the cloud accounts they are given.
- You are responsible for activity in your workspace and for the people you invite.
- You must be at least 18 years old.
3. Your cloud connections
You confirm that you have the right to connect each cloud account and to grant CloudMeter read-only access to its billing data. You can revoke that access at any time from your cloud provider or by removing the account in CloudMeter. CloudMeter never needs, and must not be given, permission to change your cloud resources.
4. Plans, trial and billing
- Plans. Starter, Growth and Scale plans differ by the number of cloud accounts and the monthly cloud spend they can monitor. Current prices and limits are shown at checkout.
- Free trial. New workspaces get a 7-day free trial. No payment is taken during the trial.
- Automatic renewal. Paid plans are billed monthly in advance and renew automatically until cancelled.
- Where you pay. Plans are bought on the web through our payment providers (Stripe, Razorpay, and RevenueCat for our web checkout), not through the Apple App Store or Google Play. A plan bought on the web can be added to your workspace in the mobile app.
- Cancelling. You can cancel at any time using the link in your receipt email or in the CloudMeter portal. Cancellation takes effect at the end of the current billing period, and you keep access until then.
- Refunds. You can request a full refund within 14 days of a payment by emailing neeta@mobil80.com. Approved refunds go back to the original payment method. After 14 days, fees for the current period are non-refundable, except where the law requires otherwise.
- Taxes and currency. Prices exclude applicable taxes unless stated. If you pay in a currency other than US dollars, the amount and any conversion fee are shown before you pay.
- Unpaid or expired plans. If a payment fails or a plan expires, your workspace becomes read-only: your history stays visible, but new data is not collected until billing is resolved.
- Price changes. We will give at least 30 days' notice of price changes, which apply from your next billing period.
5. Acceptable use
You must not misuse the Service, including by: trying to access data or workspaces that aren't yours; interfering with or overloading the Service; reverse-engineering it except where the law allows; reselling it without our agreement; or using it for anything unlawful.
6. Your data and our software
You own your data. You give Mobil80 permission to process it only to provide and improve the Service, as described in the Privacy Policy. Mobil80 owns CloudMeter, its software and its brand; these terms give you a limited, non-exclusive, non-transferable right to use the Service while your account is active.
7. Availability and changes
We work to keep CloudMeter available but do not guarantee it will be uninterrupted or error-free, or that every cost anomaly will be detected. We may change or improve features; if we remove something important to a paid plan, we will tell you in advance.
8. Ending the Service
The workspace Owner can close the workspace at any time on the portal (Settings; the app's More → Delete account links there), which immediately and permanently deletes its data — see Delete your account. Closing a workspace does not cancel a paid plan bought on the web; cancel that first. We may suspend or end access if you seriously or repeatedly breach these terms, or if required by law, and will tell you why where we can.
9. Liability
To the extent the law allows: the Service is provided "as is"; Mobil80 is not liable for indirect or consequential losses, lost profits, or for your cloud provider charges (including charges an alert did not catch); and Mobil80's total liability is limited to the fees you paid for the Service in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
10. Mobile apps
These terms apply to the CloudMeter iOS and Android apps. Apple and Google are not parties to these terms and are not responsible for the app or its support. If you downloaded the app from the Apple App Store, your use of the app is also governed by Apple's Licensed Application End User License Agreement; if these terms and that agreement conflict for the iOS app, Apple's agreement applies to the extent of the conflict.
11. Governing law
These terms are governed by the laws of India, and the courts of Bengaluru, Karnataka have exclusive jurisdiction, unless the law of your country requires otherwise.
12. Changes to these terms
We may update these terms. We will post changes here and, for significant changes, tell you in advance. Continuing to use CloudMeter after changes take effect means you accept them.
13. Contact
Mobil80 Solutions and Services Private Limited, No. 588, Vidyaranyapura Main Road, next to UNLIMITED, HMT Layout 3rd Block, Vidyaranyapura, Bengaluru, Karnataka 560097, India · neeta@mobil80.com